At Sakinah Line, we are a community of everyday sisters, here to listen, support, and offer guidance based on our shared experiences and faith. While we are not qualified scholars nor qualified therapists, we provide compassionate listening and Islamic advice, drawing from our own journeys and the wisdom of Islamic teachings. Whether you're seeking emotional support or spiritual encouragement, we are here to walk alongside you, offering a caring, understanding space where you can find comfort and clarity.
Key Information
Key Information
Operating Hours
Our services are available seven days a week, from 9am - 1pm. Each appointment lasts 45 minutes to ensure adequate time for meaningful support and discussion.
Trained Volunteers
All our volunteers are carefully trained to provide emotional support, offer advice, and maintain confidentiality. They are dedicated to creating a safe, empathetic environment for every sister who reaches out.
Confidentiality
Everything discussed during the sessions will remain confidential unless there are safeguarding concerns involving vulnerable adults and/or children or legal obligations that require disclosure. The well-being of those in need of protection is our top priority.
Guiding Principles
Islamic Foundation: All advice and guidance are based on the Qur'an, the Sunnah of the Prophet Muhammad (PBUH), and the examples of the Sahabah. Our mission is to help sisters find solutions that align with their faith and help them grow spiritually and emotionally.
Non-Judgmental and Compassionate: We are here to listen, without judgment. Every sister’s experience is valid, and our approach is based on empathy, respect, and understanding.
Safeguarding and Legal Compliance: We take safeguarding seriously. If there are concerns about the safety or well-being of a vulnerable person or child, we are committed to acting in accordance with the law and ensuring appropriate measures are taken.
Who Can Access the Service?
Muslim sisters living anywhere across the world; however, we are based in the UK.
Non-Muslim women are also welcome to access the service. We offer sensitivity to their unique perspectives and needs.
We're ready to take your call insha'Allah.
Listening Service
Listening Service
At Sakinah Line, we offer a confidential and safe space for Muslim sisters to share their thoughts, feelings, and challenges without fear of judgment. Our team of everyday sisters is here to lend a compassionate ear, providing listening support rooted in the values of kindness, empathy, and understanding, in line with the teachings of the Qur'an and Sunnah. We believe that every voice matters and that by listening, we can help foster healing, strength, and connection. Whatever you're going through, you are not alone—Sakinah Line is here to listen and support you with care and respect.
Advice (Naseeha) Service
Advice (Naseeha) Service
At Sakinah Line, we offer heartfelt, sincere advice to Muslim sisters seeking guidance through life's challenges. While we are not qualified scholars, we draw from the wisdom of the Qur'an and Sunnah to provide practical, compassionate advice that aligns with Islamic principles. Whether you are facing personal, emotional, or spiritual struggles, we are here to support you with kindness, understanding, and gentle counsel. Our goal is to help you navigate life's difficulties with faith, clarity, and confidence, always in a safe and non-judgmental space.
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