At Sakinah Line, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make donations, or interact with us.

1.1 Information We Collect

We collect the following types of information:

• Personal Information: When you contact us, we may collect personal details such as your name, email address, mailing address and phone number.

• Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and usage data to help us improve the website and enhance your experience.

1.2 How We Use Your Information

We use the information we collect to:

• Respond to inquiries or requests you make.

• Improve our website and services through analytics and feedback.

1.3 Sharing Your Information

We do not share your personal information with third parties except as necessary as required by law. We may share non-personal data (such as analytics data) with third-party partners to help improve our services.

1.4 Google Calender

Sakinah Line uses Google Calendar for call bookings purposes. To understand the basics of privacy in Google Calendar please click here. 

We are committed to ensuring your privacy rights are respected and protected. If you have any concerns about how your information is being used or have any questions regarding our Privacy Policy, please do not hesitate to contact us.

1.5 Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. However, no online data transmission is completely secure, and we cannot guarantee 100% security.

1.6 Cookies and Tracking

For more information about cookies, please refer to our Cookies Policy.

1.7 Your Rights

You have the right to:

• Request access to the personal information we hold about you.

• Request correction of any inaccurate or incomplete information.

• Request deletion of your personal data where it is no longer necessary for us to retain it.

1.8 Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date."

1.9 Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: bismillah@sakinahline.org

Address: London, United Kingdom

At Sakinah Line, we value your privacy and are committed to being transparent about how we use cookies on our website. This Cookies Policy explains what cookies are, how we use them, and how you can control their use.

1. What are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, etc.) when you visit our website. Cookies help enhance your user experience by remembering preferences, improving the website's functionality, and helping us analyze how visitors interact with the site.

2. How We Use Cookies

We use cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the basic operation of our website and cannot be switched off. They include cookies that enable you to navigate the website and use its features, such as accessing secure areas.

• Analytical/Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are most frequently visited, and if users receive error messages. This helps us improve the performance and functionality of our website.

• Functionality Cookies: These cookies allow the website to remember choices you make (such as your username or language preference) to enhance your experience and provide you with more personalized content.

• Third-Party Cookies: We may allow third-party services, such as social media platforms or analytics providers, to place cookies on your device. These cookies may collect information about your online activity and use it to serve ads or track user behavior across websites.

3. Types of Cookies We Use

• Session Cookies: These are temporary cookies that expire once you close your browser. They are used to enable the website to remember your actions during a session.

• Persistent Cookies: These cookies remain on your device for a set period, even after you close your browser. They are used to remember your preferences and settings for future visits.

• First-Party Cookies: These cookies are set directly by our website.

• Third-Party Cookies: These cookies are set by other organizations (e.g., Google Analytics, social media platforms, etc.) whose services we use on our website.

4. Managing Cookies

You have the ability to control the use of cookies on our website. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or notify you when a cookie is being sent. Please refer to your browser's help section for more information on how to adjust cookie settings.

Please note that disabling cookies may affect your ability to use certain features of the website.

5. Consent

By using our website, you consent to the use of cookies as described in this policy. If you do not agree to our use of cookies, you may adjust your cookie settings or discontinue the use of the website.

6. Changes to this Cookies Policy

We may update this Cookies Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Please check this page periodically for updates.

7. Contact Us

If you have any questions about this Cookies Policy or our use of cookies, please feel free to contact us at:

Email: bismillah@sakinahline.org

Address: London, United Kingdom

These terms and conditions ("Terms") govern your use of the Sakinah Line website. By accessing or using our website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website.

1.1 Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You must not use our site to engage in any illegal, harmful, or disruptive activity, including but not limited to:

• Uploading viruses or malicious code.

• Attempting to gain unauthorized access to our website or data.

• Using our website to distribute spam or unsolicited communications.

1.2 Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Sakinah Line Charity. We are not responsible for the content or practices of these external websites and encourage you to review their terms and privacy policies.

1.3 Intellectual Property

All content on the website, including text, images, logos, and graphics, is the property of Sakinah Line Charity unless otherwise stated. You may not reproduce, distribute, or use any content without our permission.

1.4 Limitation of Liability

Sakinah Line Charity is not responsible for any direct, indirect, incidental, or consequential damages resulting from your use of our website, including but not limited to any loss of data, or interruption of service.

1.5 Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated "Effective Date."

1.6 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, and any disputes will be resolved in the courts located in England and Wales.

1.7 Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: bismillah@sakinahline.org

Address: London, United Kingdom

Sakinah Line is committed to protecting your personal data and respecting your privacy. We comply with the General Data Protection Regulation (GDPR) and the applicable data protection laws in the UK and the EU.

What Information We Collect

We collect personal information such as your name, email address and phone number details when you:

• Book a call with Sakinah Line

• Contact us with inquiries or support requests.

How We Use Your Data

We use your personal data to:

• Keep you updated about the charity's work, events, and campaigns (if you’ve consented to this).

• Respond to your inquiries.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you sign up for updates

• Legitimate interests: To communicate with you about our charity’s work (where you haven’t opted out of marketing communications).

Your Data Protection Rights

Under the GDPR, you have the following rights:

• Right of access: You can request a copy of your personal data.

• Right to rectification: You can request corrections to any inaccurate or incomplete data.

• Right to erasure: You can request deletion of your personal data, where applicable.

• Right to restrict processing: You can request that we limit how your data is used.

• Right to portability: You can request your data in a format that can be transferred to another service.

• Right to object: You can object to us using your data for certain purposes, including direct marketing.

How We Protect Your Data

We use industry-standard security measures, including encryption and access controls, to protect your personal data.

Third-Party Transfers

We will never sell or distribute your personal data to third parties without your consent, except where required by law or in the event of a merger, acquisition, or sale of assets.

If you have any questions about this or wish to exercise your rights, please contact us at:

Email: bismillah@sakinahline.org

Address: London, United Kingdom